| Evaluate pump duty and technical documents | Pump Selection Software |
| Capture test-bed readings and performance reports | Pump Testing Software & PLC Automation |
| Plan production, stock and quality in a foundry | Foundry ERP |
| Review costs, quotations and margins | Costing Software |
| Assign and resolve customer issues | Ticket Management Software |
| Identify equipment and maintain asset records | QR Code Asset Management |
| Organize business enquiries and follow-up needs | Inquiry Management Software |
| Guide customers to product and service information | Chatbot |
| Discuss quality plan preparation and reviews | Proposed QCP Generator 3.0 |